Job: Network voice, Mumbai

Network Voice

Experience 4 - 7 years

Job Location: Mumbai (All Areas)

Looking candidates who have experience into:

• Detailed knowledge of Avaya Communication 6.2.X in a distributed and centralised environment, Avaya Session Manager 6, VoIP (H.323 and SIP) and TDM (ISDN and RBS), CTI applications in a Call Center environment, Avaya Peripheral Gateways, Avaya CMS, Modular Messaging, AES, Avaya 1X Agent, Avaya IP Agent, ACCCM

• Ability to manage partners and vendors

• Time management and prioritisation skills

• Ability to develop strong working relationships

• Ability to manage multiple activities and changing priorities

• Ability to work under pressure and to meet tight deadlines

• Ability to work in a matrix reporting environment

• Self-starter with ability to take the initiative and master new tasks quickly

• Methodical, attention to detail

• Cisco ICM knowledge a plus.

• NICE call Recording knowledge a plus

• Strong analytical and problem solving skills

Interested candidates can share their CV at deepali.manocha@taggd.in or deepali.manocha@peoplestrong.com