Job | Opening With Altran (Network Security Engineer)!!!, Gurgaon

Experience required for the Job: 3 - 9 years

Annual Salary of the Job: 4.00 - 11.00 lacs

Job Location: Gurgaon

Job Description

Highly customer facing role. Email Security Engineers' act as the primary point of contact for email security related issues and escalations. Main task is to troubleshoot and resolve email security related issues of the customer within agreed SLA. This includes end-to-end email pipeline troubleshooting, threat analysis, debugging, log analysis and policy configuration. Work directly with the vendor support team for any platform or service related issues

Troubleshooting

Triage of email security incidents, following ITIL incident management framework for different severity levels and identify, response, resolve and close cases in a timely manner.

Correct interpretation of services request and timely resolution 

Perform end-to-end email troubleshooting from MX record to connectivity issues with all relevant stakeholders

Strong understanding of cloud business email flow and message header interpretation, DNS, SMTP hops and how that model works and apply those concepts in troubleshooting.

Troubleshooting of email queues and worklogs

Maintain constant communication for both internal and external stakeholders for high impact issues

Provide root cause analysis for high severity cases and recommendation to prevent similar issue from happening in the future

Technical expertise 

Experience of Cisco ESA/WSA (Ironport) is preferred 

Experience of Palo Alto Firewall configuration

Knowledge and experience on MS Exchange, Microsoft secure email, G-Suite

Thorough understanding of inbound and outbound email flow including TCP/IP, SMTP, POP3, IMAP, email server, exchange server configuration and management, MTA, MUA, MDA, MX record, smart host, email headers, metadata, SPF, DMARC, DKIM, TLS, LDAP etc

IP Addresses, Masks, Default Gateway, DNS, Subnetting, Knowledge of common assigned ports

Concept of email security and different filters used to prevent & contain spam, virus, malware, and other security threats

Experience administering a perimeter email filtering server (IronPort would be ideal)

Experience in managing virtual appliances & SAAS in a private and public cloud infrastructure

Linux/Unix administration

 

Documentation

Write technical documentation, best practices, statement of procedures, security rules, policies and applications, other integral part of the overall email security solution for the customers. Update existing documents for any change implemented. Keep record of the details of troubleshooting and document into knowledge base for future use. 

Update of existing documents for changes performed in the environment

Document mission-critical procedures for day-to-day operations

Keep track of troubleshooting details and write a knowledge base document

Partner/vendor enablement materials, triage and decision tree 

Implementation, configuration and maintenance

Customer requirements gathering 

Migration and mapping customer security policies

Assist in customer cutover and heightened support

Proactively monitor alerts, queues, threat trends 

Audit policies and prepare recommendations

Eligibility Criteria:

Graduate with an Experience of 3 Years

Candidate Should have a excellent communication skills with technical Knowledge

Salary Upto 11 LPA

5 days Working

Both Side Cab

For any queries Kindly contact the undersigned:

Thanks and Regards

Kartik Bhardwaj

7982612508

Email: kartik.tjcconsultant@gmail.com