Opening for TAC Support @ Gurgaon( Security/ Voice/ Routing&Switching / Wireless Domain) for CMMI Level Organization (can join in immediately)

#Job_Update

Job Description:

Experience- 1-10 Years

Job Location- Gurgaon

Shifts – Night [pickup and drop provided depending on location; NSA extra]

Job Title: Associate Network Engineer/Network Engineer / Network Specialist

Qualification: Any bachelor's degree

Other Details:

• Troubleshoot Level 1/2/3 network issues of enterprise customers (US/CAN region)

• Achieve all the defined metrics & SLA

• Effective engagement with customer (written & verbal) & ensure Customer Satisfaction

• Proactive involvement of Technical Leads / Management in resolving critical issues writing Tech documents covering best practices & Tshoot approaches for aproduct/issue

• Mentoring of New Hires

Certifications: CCNA, CCVP, CWNA, CCIE (Voice, Sec), CCNP, CCNP (SEC).

Request you to kindly go through the details and if you are interested please send your updated profile with your Current CTC, Expected CTC & Notice Period.

Kindly mention on mail about on contract/permanent payroll.

urvashi@montekservices.com